Safety conditions PDF Print E-mail

VIP-Sliven Ltd has long established and enforced standards to insure that safety is the primary consideration and a necessity in all its operations.

Regular safety audits are done in order to ensure all equipment, vehicles and overall package safety are met and applied. These measures will never compromise safety but consider it vital for the tour operator and its clients.

Our aim is to offer enjoyable tours whilst making the welfare and comfort of our clients our highest priority. As a local tour operator we are responsible for the safe and efficient running of the tour, and the supervision of safety, health and hygiene.

International travel and tours carry a certain amount of inherent and unavoidable risk and even danger. The role of the operator is to facilitate the safe and successful conduct of the tour, as well as the well-being of all clients, however, the operator cannot protect you against all risks. In the event of disputes within the group, the operator's decision will be final. VIP-Sliven Ltd does not guarantee the safety, nor can it delineate fully or control the risks, including those risks not specifically foreseeable at this time, in any way associated with the overseas travel, and living in a foreign country.

VIP-Sliven Ltd, its owners, and employees assumes no responsibility for any discomfort, injury, trauma, illness, death, loss, or damage to person or property, delay or change in air or other services, howsoever caused, irregularity, inconvenience or additional expenses derived during or associated with the participation in the tour, in connection with any service resulting directly or indirectly from: defect of any vehicle, act of God, act of war, insurrection, revolt, terrorism, government restrictions and regulations, or other civil uprisings or disturbances, military action, quarantines, strikes, weather, sickness, wars, detention, annoyance, delays, thefts, pilferage, force majeure, wild animals, failure of any means of conveyance to arrive or depart as scheduled, overbooking, travel advisories, discrepancies or changes in transit, hotel and other services over which it has no control, occurring in either the country of origin, destination or through passage, or through the acts or default of any company or persons engaged in conveying the passengers or in carrying out the arrangements of the tour. All such losses or additional expenses shall be the sole responsibility of the client on the tour.

Please be aware that some of our tours may take you into close contact with wild animals. Attacks by wild animals are rare, but there is no full guarantee. We cannot be held responsible for any injury or incident on the tour by wild animals or otherwise. Always follow the safety instructions from the tour guide and the staff with regards to moving to and from your lodging and while on game activities throughout your tour.

VIP-Sliven Ltd reserves the right to accept or decline any individual from participating on any of our tour programs for any reason. We will not discriminate against any individual because of race, religion, sex, sexual preference or nationality.


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Quality assured is a product of VIP-Sliven Ltd - tour operator and travel agent with license number PK-01-6616 in the Bulgarian legislation. The tour operator is one of the pioneers to promote Bulgaria abroad.


VIP-Sliven Ltd is acting as a DMC for destination Bulgaria, covering 95% of its territory with tailor-made products and welcomes foreigners from all countries who would like to experience something unique.


+359 887 974269

+359 878 387038

skype: VisitSliven

icq: 140714602

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